Terms and conditions

This website is operated by Sadon Agro Products private limited Throughout the site, the terms “we”, “us” and “our”refer to Sadon Agro products private limited offers this website, including all information, tools, and services
available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

1. General
“www.namastekisan.com” (hereinafter, the “Website”) is owned and operated by Sadon Agro Products Private Limited, (hereinafter referred to as “Company”), a private limited company incorporated under the
Companies Act, 1956, having its registered o􀃕ce at 129/1, G1, Mayuri Apartments, Gandigunta, Near Vishwa Shanti, Vuyyuru, Vijayawada – 521165, Andhra Pradesh, India.

This document is an electronic record published in accordance with the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the Rules and Regulations, Privacy
Policy and Terms of Service for access or usage of the website and being generated by a computer system, it does not require any physical or digital signatures.

For the purpose of these Terms of Use, along with any amendments to the same, and wherever the context so requires “You”, “Your”, “Yourself” or “User” shall mean and refer to the person visiting, accessing, browsing through
and/or using the Website at any point in time and shall include the “Clients/Customers”. Further, it shall also mean and refer to persons who are “Vendors” or “Farmer” for the Website. However, where a Client/Customer or Vendor or Farmer is mentioned specifically it shall only mean and refer to that class of User.

The term “We”, “Us”, “Our” shall mean and refer to the website and/or the Company, depending on the context.

This Agreement shall cover your usage of the Website as a User, which shall include Customers, Vendors/Farmers. Further, the Vendors/Farmers are also bound by the Vendor Terms signed with the Company, besides this Agreement.

1. We hold the sole right to modify the Terms of Service without prior permission from You or providing notice to You. The relationship creates on You a duty to periodically check the Terms of Service and stay updated on its requirements. If You continue to use the Website or avail any of its services without registration following such change, this is deemed as consent by You to the so amended policies. Your continued use of the Website is conditioned upon your compliance with the Terms of Service, including but not limited to compliance with the Terms of Service even after alterations if any.

2. About Us
Namaste is an is an initiative to help farmers in marketing their farm produce with an online e-commerce portal and transparent o􀃖ine trade to reduce the burden on farmers by providing them with maximum margin and con􀃒rmed sales with the help of bulk buyers. We create a win-win model for buyers and sellers with the elimination of unnecessary costs involved in a trade. Our user-friendly website and its features enable even a farmer with no/less internet knowledge to obtain the best bene􀃒ts by selling his products to us.

The Vendor/Farmer shall select an appropriate plan i.e. Basic or premium to register with us and make an online payment. Namastekisan’s vendor relationship manager shall publish and manage catalogue for a vendor
with his/her support. Namastekisan shall promote Vendor products through di􀃗erent marketing channels (online/offline). Buyer/Customer shall place an order for the products of his/her desire after agreeing to the payment terms and other ancillary terms and conditions. Further for bulk B2B orders Buyer/Customers shall be given two shipping options during check out i.e. Shipping by namastekisan or self-shipping.

Vendor/supplier shall receive a notification of successful order from a Customer and shipping details. Namaste is an shall coordinate with the seller in both the shipping options and thereafter the products shall
be shipped. NamasteKisan is an shall make the payment to Vendor/supplier’s Bank account after deducting the requisite commission.

3. Services overview
Customers shall visit the website and select their location and the category of agro product they seek. Bulk vegetables/raw materials shall be supplied at wholesale prices to institutional consumers like food
industries, hotel groups, hostel groups and food catering services. The Company shall have a VDP (Vendor Development Program) wherein the Company shall market farm products and get confirmed orders for farmers and other food producers. The Company shall market and distribute the packed food items. Further, the Company shall provide feedback for food industries in terms of product quality, packaging, taste etc.
Through the NNF (Namastekisan Natural Foods) the Company shall o􀃗er the sale of Namastekisan’s own food products both offline and online.

Brand ambassadors across the country who shall promote the Company’s products and get a commission on every successful sale of such products. Through the SBA (Strategic Business Association) the Company shall tie up with fpos (farmer producer organisations) in order to provide its services to the FPO registered farmers Through the FFC (Farmer Facilitation Center) the Company shall have a local body (like Kisancenters/meesevakendras etc.) To register farmers for namastekisan services.

4. Registration
To use the services provided on the Website, you shall register yourself on the Website. To create an account, you need to provide your email id and choose a username and password. You must keep your account and registration details current and correct for communications related to your purchases from the Website. Information collected about you is subject to the Privacy Policy of the Company, which may be read as part
and parcel of these Terms of Use. You are solely responsible for protecting the confidentiality of your username and password and any activity under the account will be deemed to have been done by you. In the event you provide us with false/inaccurate details or the Company has a reasonable ground to believe that false and inaccurate information has been furnished, we hold the right to permanently suspend your account.

5. Eligibility
Services on the Site would be available pan India. However, some features of the Site shall only be available in select cities in India. Persons who are “incompetent to contract” within the meaning of the Indian Contract
Act, 1872 including minors, un-discharged insolvents etc. Are not eligible to use the Site. However, if you are a minor, i.e. Under the age of 18 years and over the age of 13 years, you may use the Site under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. We reserve the right to terminate or refuse your registration or refuse to permit access to the Site if it is discovered or brought to its notice that you are a minor.

6. Security
Transactions on the Website are secure and protected. Any information entered by the User when transacting on the Website is encrypted to protect the User against unintentional disclosure to third parties.
The User’s credit and debit card information is not received, stored by or retained by the Company / Website in any manner. This information is supplied by the User directly to the relevant payment gateway which is
authorized to handle the information provided and is compliant with the regulations and requirements of various banks and institutions and payment franchisees that it is associated with.

7. License and Access
The Company grants you no sub-license, whether limited or not, to access and make personal use of the Site, and not to download (other than page caching) or modify it or any portion of it, except with express wrote
consent of the Company. You are not permitted any resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the Site or its
contents; any downloading or copying of information for the bene􀃒t of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. Any portion of the Site may not be
reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express wrote consent of the Company. You may not frame or utilize framing techniques to enclose
any trademark, logo, or other proprietary information (including images, text, page layout, or form) of the Website or of the Company and/or its affiliates without the express written consent of the Company. You
may not use any meta tags or any other “hidden text” utilizing the Company’s name or trademarks without the express written consent of the Company. You shall not attempt to gain unauthorized access to any
portion or feature of the Site, or any other systems or networks connected to the Site or to any server,computer, network, or to any of the services o􀃗ered on or through the Site, by hacking, ‘password mining’ or
any other illegitimate means.

You hereby agree and undertake not to host, display, upload, modify, publish, transmit, update or share any information which:
1. Belongs to another person and to which you do not have any right;
2. Is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous,
invasive of another’s privacy, hateful, or racially, ethnically objectionable, disparaging, relating or
encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
3. Harms minors in any way;
4. Infringes any patent, trademark, copyright or other proprietary/intellectual property rights;
5. Violates any law for the time being in force;
6. Deceives or misleads the addressee about the origin of such messages communicates any information
which is grossly o􀃗ensive or menacing in nature;
7. Impersonates another person;
8. Contains software viruses or any other computer code, 􀃒les or programs designed to interrupt, destroy or
limit the functionality of any computer resource;
9. Threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign
states, or public order or causes incitement to the commission of any cognizable o􀃗ense or prevents
investigation of any o􀃗ense or is insulting any other nation; or
10. Is misleading or known to be false in any way.
8. Communications
By using this Website, it is deemed that you have consented to receive calls, auto-dialed and/or pre-recorded message calls, e-mails, from Us at any time with the use of the telephone number and e-mail address that
has been provided by you for the use of this website which are subject to the Privacy Policy. The user agrees to receive promotional communication and newsletters from the Company and its partners.

This includes contacting you through information received from other parties. The use of this website is also your consent to receive SMS from Us at any time we deem 􀃒t. This consent to be contacted is for purposes
that include and are not limited to clarification calls and marketing and promotional calls. The user can opt out from such communication and/or newsletters either by unsubscribing on the Website itself or by
contacting the customer services team and placing a request for unsubscribing by sending an email to support@namastekisan.com

You may also be contacted by Farmers with whom we have entered into a contract in furtherance of our rights, duties, and obligations under this document and all other policies followed by Us. Such contact will be
made only in pursuance of such objectives, and no other calls will be made. The sharing of the information provided by you will be governed by the Privacy Policy and We may or may not sell your information to third parties.

9. Payments and Fees
The Services available on the website require a payment of fees. The Company reserves the right to change its price list, plans and to institute new charges at any time, and the same may or may not be notified to the User.
There shall be various plans available to the vendor to choose from, the pricing and package for which shall be covered by a separate Vendor Agreement signed between the Vendor and the Company.

One or many of the following payment options are available on the Website:
1. Domestic and international credit cards issued by banks and financial institutions that are part of the Visa,
Master Card & Amex Card networks
2. Visa & Master Card Debit cards;
3. Bank wire
4. Other payment gateways such as Digital wallets, UPI, Paypal, Moneybookers, pay money and any other
payment mechanism that comes into usage in the future.
5. Net banking/Direct Debit payments from select banks in India. A list of available options will be made
available at the time of ‘checkout’.

As prescribed by the 􀃒nancial institutions issuing the credit or debit cards a􀃕liated with Visa / Master Card /Amex, the User will be required to submit his/her 16-digit card number, card expiry date and 3-digit CVV
number (usually on the reverse of the card) while making an online transaction. The User must also have enrolled his/her card with VBV (Veri􀃒ed by Visa), MSC (Mastercard Secure Code) or any other applicable
provisions in order to complete the transaction. The User is hereby expressly made aware that his/her card statements will re􀃓ect that a payment has been made in favor of the Company.

10. User Obligations

You are a restricted user of this website.

1. A. You are bound not to cut, copy, distribute, modify, recreate, reverse engineer, distribute, disseminate post, publish or create derivative works from, transfer, or sell any information or software obtained from the
website. With our prior permission, limited use may be allowed. unlimited or wholesale reproduction, copying of the content for commercial or non-commercial purposes and unwarranted modi􀃒cation of data and information within the content of the Website is not permitted.

2. B. You agree not to access (or attempt to access) the Website and/or the materials or Services by any means other than through the interface that is provided by the website. The use of deep-link, robot, spider
or another automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Website or Content, or in any way reproduce
or circumvent the navigational structure or presentation of the Website, materials or any Content, to obtain or attempt to obtain any materials, documents or information through any means not specifically made
available through the Website. You acknowledge and agree that by accessing or using the Website or Services, You may be exposed to content from other users that You may consider o􀃗ensive, indecent or
otherwise objectionable. We disclaim all liabilities arising in relation to such o􀃗ensive content on the Website. Further, You may report such offensive content.

3. C. In places where this website allows you to post or upload data/information, You undertake to ensure that such material is not offensive and in accordance with applicable laws. Further, You undertake not to:
4. Abuse, harass, threaten, defame, disillusion, erode, abrogate, demean or otherwise violate the legal rights of others; i. Engage in any activity that interferes with or disrupts access to the Website or the Services (or the servers and networks which are connected to the Website);ii. Impersonate any person or entity, or falsely state or otherwise misrepresent Your affiliation with a person or entity;v. Publish, post, disseminate, any information which is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, invasive of another’s privacy, hateful, or racially,ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever; or unlawfully threatening or unlawfully harassing including but not limited to “indecent representation of women” within the meaning of the Indecent Representation of Women (Prohibition) Act, 1986;

1. Post any file that infringes the copyright, patent or trademark or other legal entities;

Vi. Upload or distribute files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of the Website or another’s computer; Vii. Download any file posted by another user that you know, or reasonably should know, cannot be legally distributed in such manner; Viii. The probe, scan or test the vulnerability of the Website or any network connected to the Website, nor breach the security or authentication measures on the Website or any network connected to the Website. You may not reverse look-up, trace or seek to trace any information on any other user, of or visitor
to, the Website, or any other customer of the website, including any website Account not owned by You, to its source, or exploit the Website or Service or information made available or o􀃗ered by or through the
Website, in any way whether or not the purpose is to reveal any information, including but not limited to personal identi􀃒cation information, other than Your own information, as provided for by the Website;

2. Collect or store data about other users in connection with the prohibited conduct and activities set forth in this Section;
Xi. Use the Website or any material or Content for any purpose that is unlawful or prohibited by these Terms of Service, or to solicit the performance of any illegal activity or other activity which infringes the rights
of this website or other third parties;
Xii. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
Xiii. Violate any applicable laws or regulations for the time being in force within or outside India;
Xiv. Violate the Terms of Service including but not limited to any applicable Additional Terms of the Website contained herein or elsewhere;
Xv. Violate any code of conduct or other guidelines, which may be applicable for or to any particular Service;
Xvi. Threaten the unity, integrity, defence security or sovereignty of India, friendly relations with foreign states, or public order or cause incitement to the commission of any cognizable offense or prevent investigation of any offence or is insulting any other nation;
Xvii. Publish, post, disseminate information that is false, inaccurate or misleading; violate any
applicable laws or regulations for the time being in force in or outside India;
Xviii. Directly or indirectly, offer, attempt trade or attempt to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation or
guideline for the time being in force;
Xix. Create liability for Us or cause Us to lose (in whole or in part) the services of Our internet Farmer (“isps”) or other suppliers.
We have no obligation to monitor the materials posted on the Website. We shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the
spirit or letter of these Terms of Service. Notwithstanding this right, you remain solely responsible for the content of the materials you post on the website and in your private messages. In no event shall we assume
or have any responsibility or liability for any Content posted or for any claims, damages or losses resulting from the use of Content and/or appearance of Content on the Website. You hereby represent and warrant
that You have all necessary rights in and to all Content which You provide and all information it contains and that such Content shall not infringe any proprietary or other rights of third parties or contain any libellous,
tortuous, or otherwise unlawful information.

12. Disclaimer of Warranties and Liabilities
You expressly understand and agree that to the maximum extent permitted by applicable law: The website, services, and other materials are provided by this website is on an “as is” basis without warranty
of any kind, express, implied, statutory or otherwise, including the implied warranties of title, noninfringement,merchantability or 􀃒tness for a particular purpose. Without limiting the foregoing, we make no
warranty that
1. Your requirements will be met or that services provided will be uninterrupted, timely, secure or error-free;
2. Materials, information, and results obtained will be e􀃗ective, accurate or reliable;
3. Any errors or defects in the website, services or other materials will be corrected.
To the maximum extent permitted by applicable law, we will have no liability related to user content arising
under intellectual property rights, libel, privacy, publicity, obscenity or other laws. We also disclaim all liability
with respect to the misuse, loss, modi􀃒cation or unavailability of any user content.
The user understands and agrees that any material or data downloaded or otherwise obtained through the
website is done entirely at his/her own discretion and risk and he/she will be solely responsible for any
damage to his/her computer systems or loss of data that results from the download of such material or data.
We are not responsible for any typographical error leading to an invalid coupon. We accept no liability for
any errors or omissions, with respect to any information provided to you whether on behalf of itself or third
We shall not be responsible for the relevance and validity of comments made by third parties like vendors,
public on the platform. The customer shall be wholly responsible for the accuracy of email, phone number,
and personal information. Further, in awarding points that are redeemable for cash, to users, we are not
responsible if the event expires or changes or is removed altogether.


16. Privacy
We encourage you to read the Privacy Policy and to use the information it contains to make informed decisions regarding Your personal information. Please also note that certain information, statements, data
and content (such as but not limited to photographs) which You provide on the Website are likely to reveal Your gender, ethnic origin, nationality, age, and/or other personal information about You. You acknowledge
and agree that your submission of such information is voluntary on Your part. Further, You acknowledge, consent and agree that we may access, preserve, and disclose information You provide to Us at any stage
during Your use of the Website. Disclosures of information to Third Parties are further addressed in Our Privacy Policy.

17. Miscellaneous Provisions
1. Entire Agreement: The terms and conditions set forth in this Agreement and any additional or different terms expressly agreed by Client and Service vendor shall constitute the entire agreement and
understanding of Client and Service vendor with respect to each Service Contract and shall cancel and supersede any other prior or contemporaneous discussions, agreements, representations, warranties,
and/or other communications between them. Notwithstanding the foregoing, the Client and Service vendor shall always remain subject to the terms of Our user Agreement.
2. Waiver: The failure of either party at any time to require performance of any provision of this Agreement in no manner shall affect such party’s right at a later time to enforce the same. No waiver by either party of any
breach of this Agreement, whether by conduct or otherwise, in any one or more instances, shall be deemed to be, or construed as, a further or continuing waiver of any other such breach, or a waiver of any other
breach of this Agreement.
3. Severability: If any provision of this Agreement shall to any extent be held invalid, illegal or unenforceable, the validity, legality, and enforceability of the remaining provisions of this Agreement shall in no way be
a􀃗ected or impaired thereby and each such provision of this Agreement shall be valid and enforceable to the fullest extent permitted by law. In such a case, this Agreement shall be reformed to the minimum extent
necessary to correct any invalidity, illegality or unenforceability, while preserving to the maximum extent the rights and commercial expectations of the parties hereto, as expressed herein.

18. Contact us
If you have any questions about this Agreement, the practices of, or your experience with the Service, you
can e-mail us at support@namastekisan.com.

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