Buyers Frequently Asked questions

How do I get benefit from NamasteKisan ?

  • Free, easy, simple way to find direct farmers.
  • Reliable & transparent buying platform.
  • Farmers across India

How does NamasteKisan provide a solution in case of any conflict between Buyer and Farmer?

We make sure there won’t be any conflicts if there are any such instances beyond the circumstances, NamasteKisan conducts a check of the buyer and farmer and takes appropriate actions. This is the reason NamasteKisan will verify the quality of the farmers produce, even buyers are encouraged to verify the quality directly or with 3rd party help.

Will NamasteKisan ship the products ?

Yes NamasteKisan will ship the products,all you need to do is during checkout select Shipping by NamasteKisan option.

A separate Invoice will be sent for the shipping charges which has to be settled before shipping the products.

Shipping charges are calculated from pickup point to Shipping Address.

Can buyer pickup products directly ?

Yes, Buyers can pickup their orders directly,Buyers need to select Shipping by Buyers option during checkout.

Address of the pickup location will be Notified to the buyer by Email & SMS.

How do I subscribe to the latest Products Alerts?

  • Go to NamasteKisan and click on Register in top menu
  • Subscribe to Newsletters in footer to get monthly updates from NamasteKisan

Sellers Frequently Asked Questions

How does selling with NamasteKisan work?

Selling with NamasteKisan is easy and simple.
1.Visit (http://www.namastekisan.com/become-a-vendor)
2.Select your appropriate plan (Basic / Premium) and Pay Online
3.Register and Apply to become a vendor

4.Our Seller support Manager will manage & publish catalog for you
5.NamasteKisan will promote your products through different marketing channels
6.Customer sees your product online and makes a purchase
Customers are given two shipping options during check out
– Shipping by NamasteKisan
– Shipping by Buyer
7.You will receive a notification of successful order and shipping details.
8.NamasteKisan will coordinate with seller in both the shipping options
9.Products are shipped

10.NamasteKisan will deposit the funds into seller Bank account after deducting commission.

What products can I sell on NamasteKisan?

You can sell items in the following categories:

1.Crops -> Ready for Harvest,Ready for Sale (Rice,pulses,millets,grains etc…)
2.Vegetables & Fruits
3.Organic Products
4.Ready to Eat & Ready to cook foods
5.Bio Farm Inputs (Seeds,Fertilizers, etc…)
6.Farming Tools & Machinery
7.Irrigation Equipment’s & Accessories
8.Dairy products (Milk products etc…)
9.Coir Products
10.Gardening accessories & Tools (Poly houses,grow bags,water sprayers etc..)

Please note that certain new categories are restricted and require prior approval.

What do I need to register as a seller on NamasteKisan?

Please click here to register to sell with NamasteKisan. Further you will need to provide the following information to register.
Farmers:
 Contact details – email and phone number
▪ Basic information about Products,Price & Qty
▪ Bank Account is mandatory and need to be provided after registration
Others: 
 Company details
 Contact details – email and phone number
▪ Basic information about Products,Price & Qty
▪ Bank Account is mandatory and need to be provided after registration
▪ GSTIN is mandatory

If I list my products using Sell with NamasteKisan, will the customer know that he or she is purchasing from me on NamasteKisan website?

We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.

What are the charges for selling on NamasteKisan?

Click here to see

How and when do I get paid?

NamasteKisan will disburse payments to your bank account,You will be eligible to get paid for the order after the order is confirmed as shipped.
Less than 48 hrs from shipping, seller will receive the payment.

How do I manage my orders on NamasteKisan?

You can view your orders and manage them through “Manage Order” inside Vendor Dash Board, your orders will be shipped by NamasteKisan / Buyers, you can pack your orders and schedule pickup with our seller support manager.
Don’t worry we are with you to handhold.